I am delighted with the way our repaired and cleaned oriental rugs look. Randolph Robinson and Marc King delivered them at the appointed time and put them down for me. I have recommended your service to my friend in Annapolis, and told her how pleased I was with the cleaning, repair and service. John was most helpful through this entire operation, so kudos to you all. I will not hesitate to recommend your company.

Katherine B.
Maryland
July 29, 2011

Dear Mike,

My wife, Monica, and I are very happy with the beautiful job your company did in cleaning our area rugs and carpets. They look terrific. It was nice coming home to find everything looking so nice. Please pass along my thanks to your brother Joe, and also to your caring staff. I appreciate the work you did on my family's behalf."

Sincerely, Hermen G.
Middleburg, Virginia 20118

“I was amazed when I saw the video of how you cleaned my orientals. My hat is off to you and your family, your whole company. Keep up the good work.”

Hughie McGee,
White Post, VA

"Dear Mr. Hadeed,

We have recently had rugs cleaned by you. First, we had three Oriental rugs taken to your shop for washing. This was followed by three area rugs and finally your men steam cleaned the wall to wall carpeting in two rooms and steps.

In all operations the cleaners were efficient and pleasant. We had spots on the area rugs and also on the wall to wall carpeting. All the spots were removed.

This is the first time we have used your service and we are very pleased. We will certainly use your service again."

LeRoy and Mary
Alexandria, Virginia 22314

"Good afternoon Joe:

Mr. D. wanted me to send you a note to thank you for taking care of the repair and restoration of the rug. It was delivered to the office yesterday afternoon, and he is very pleased with the way it turned out.

He really appreciates your attention to detail and customer satisfaction which has made your company so successful for all these years.

Best wishes for the upcoming Holiday season and much good fortune for 2011."

Linda M.
Fairfax , Virginia 22301

"Dear Mr. Hadeed,

I wanted to take a minute and express my thoughts about your wonderful company and exceptional customer service. Your company is an example of a perfect business: great customer service, wonderful, professional staff and true craftsmen at your art.

First of all, let me thank all your staff for being so friendly and helpful in taking my order. Then your delivery pick up and drop-off staff even topped that experience. Let me in particular express my thanks and appreciation to Chris, JR and Pedro. They took all the worries out of getting my carpet cleaned - and I felt assured that it was in capable hands. Congratulations for hiring such wonderful men for, I'm sure a difficult and often challenging position.

The helpful phone calls and emails let me know what was going on every step of the way. Even getting a pad sample and letter - was surprising in today's economy.

I first took the rug to another company. The rug came back in exactly the same shape. I took photos of the rug before I dropped it off, and I would swear it was in the same condition when I picked it up. Plus, they don't offer free pick up and delivery. That's a very nice and convenient touch. So, from now on, it's only Hadeed for me. That could be your new slogan: "Only Hadeed for Me."

I have a small business - doing great - and I will use your company as an example for which I can strive. If it's possible, I would enjoy a tour of your facilities – now I am utterly fascinated how you were able to clean my rug."

Charles J.
Lee Highway
Arlington, Virginia 22207

"Dear Joe,
Just a note to let you know what a great job your crew did on my carpets. They were on time, very professional and careful. You will always have us as regular customers.
Thank you for everything."

Sincerely,
Elaine S.
Alexandria, VA 22305

"To Hadeed:
I have to tell you how delighted I am with the cleaning and fringe replacement on my rug. It looks absolutely brand new and I bought it in 1958! I will certainly recommend your company. The men who put the rug down were wonderful too."

Thank you,
Sally G.
Falls Church, VA 22046